Driving Advertiser Satisfaction and Revenue Growth: A GE/NBC Universal Process Improvement Case StudThis interview was first run on Six Sigma IQ on 12/17/08. In an age where DVRs reign supreme, it is no surprise that the advertising...
Designing guest & fan experiencesWhen you enter a theme park with a family of 5 and your family is actually a "mock family" consisting of experience design consultants -...